Introduction
At Clara, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and usage data when you visit our website. This helps us improve our site and services.
2. How We Use Your Information
- Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping updates, and managing payments.
- Customer Service: Your information helps us respond to your customer service requests and support needs more effectively.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.
- Site Improvement: Non-personal information is used to analyze site usage and improve our website’s functionality and user experience.
3. Sharing Your Information
- Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are required to keep your information confidential and secure.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
Clara takes reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and help us remember your preferences and track site usage. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
6. Your Rights
You have the right to access, update, or delete your personal information at any time.
7. Third-Party Links
Our website may contain links to third-party sites. Clara is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.
8. Children’s Privacy
Clara does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
Clara reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the revised policy.